|Item type||Library||Location||Call Number||Status||Date Due|
|Digital Video Disc||Education and Training Video Library||Education and Training Video Library||DVD 20245||Available|
Summary: Summary:Effective communication is vital in today's diverse workplaces. Health care providers can use several effective communication techniques such as active listening, eye contact, respect, open-ended questions, and rephrasing, to encourage patients to communicate their health care needs.
Length: 33:00 mins., with support material
Video Catalog Number: DVD 20245